Backup & disaster recovery you can actually count on
Regular, tested backups for your websites and your servers, plus a documented recovery plan — so one bad site, one wrong click, or a whole dead machine means a quick restore, not a catastrophe you can't come back from.
What's included
Your websites
Per-site backups of both files and database, kept off the server. When a bad deploy, a broken plugin, or a deleted page takes one site sideways, we roll that single site back fast — without touching anything else.
Your servers
Full, off-box backups of the whole machine — config, data, the lot. If the server itself is lost, we rebuild it from those backups instead of starting from a blank box and your memory of how it was set up.
A tested recovery plan
A backup you've never restored from is just a hope. We document what gets restored, in what order, and how fast — then actually test the restores, so recovery is a rehearsed step, not an improvised gamble in a crisis.
Why SupportGeek
Two failure modes, both covered. The everyday one — one site, one mistake — is an operational restore, done in minutes without a fuss. The rare, frightening one — the whole server gone — is a real disaster-recovery rebuild from off-box backups. Both are written down and tested, so a bad day stays a bad day; it never becomes a bad month, or the end of the business.
Questions people actually ask
Isn’t a backup just... a backup?
How much would I lose if the worst happened?
What's the difference between restoring a site and recovering a server?
What happens if it all disappears tomorrow?
Talk to a real person — no forms, no phone tree, no queue.